Privacy Policy

Effective Date: June 17, 2026

At Luxorio, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices and rights you have regarding your information.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing addresses

Order Information

  • Products purchased

  • Order history

  • Payment and transaction details (excluding full payment card information)

Device and Usage Information

Information collected automatically may include:

  • IP address

  • Browser type and device information

  • Pages visited

  • Referral source

  • Time spent on our website

Communications

  • Messages sent through contact forms

  • Email correspondence

  • Customer support inquiries

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Provide order confirmations, shipping updates, and tracking information

  • Respond to inquiries and customer service requests

  • Improve our website, products, and customer experience

  • Detect and prevent fraudulent transactions or unauthorized activities

  • Send promotional communications if you have opted in to receive them

  • Comply with legal and regulatory obligations

You may unsubscribe from marketing communications at any time using the unsubscribe link included in those communications.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Shipping carriers and fulfillment providers

  • Payment processors

  • Website hosting and technology providers

  • Analytics and marketing service providers

  • Legal authorities when required by applicable law

These third parties receive only the information necessary to perform their services and are expected to safeguard your information appropriately.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, analyze website usage, and enhance your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Maintain shopping cart functionality

  • Understand how visitors use our website

  • Improve website performance

Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features and functionality.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Order records and related business documentation may be retained for accounting, tax, fraud prevention, and legal compliance purposes.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal obligations

  • Object to or restrict certain processing activities

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, or alteration.

Our website uses SSL encryption to help secure information transmitted through our website.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Luxorio is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the revised Effective Date. Continued use of our website after updates are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Luxorio

Email: info@luxorio.shop

Phone: +1 (341) 255-2670

Address:

3726 Albany Post C3
Hyde Park, NY 12538
United States

Business Hours:

Monday – Friday: 9:00 AM – 5:00 PM (GMT-5)

Response Time:

Within 1–2 business days.